Santa Express info

When to arrive

Boarding begins 20 minutes before departure and all trains leave on time. Please expect to arrive with ample time to park and walk / take the shuttle to the Train Station.

Parking and Shuttles

Parking is available around the station in metered spaces - fees are waived during the event for spaces immediately downtown. 

Additional parking is available in the Bellefonte Middle School and High School parking lots. 

Shuttle buses provided by Long Motor Busses, Inc. will be running every 20 minutes on Saturday and Sunday from 9AM to 8PM between the Middle School and High School lots and the Train Station.

Cancellations

In the unlikely event that one or more rides are cancelled, we will issue refunds for those rides. At the time of this writing (2:30 PM on Friday), there has been no indication that we will be cancelling any of the rides, despite the weather forecast. The only thing that would cause us to cancel will be equipment or track problems, and the railroad and equipment are inspected well in advance of our rides.

Refunds

As a courtesy, we are offering refunds for tickets purchased through EventBrite until Friday at 5PM, at which point we will no longer be issuing refunds except in the case of ride cancellations. If you know you can no longer ride with us, please consider requesting a refund so that others may have a chance to ride. Thank you.

Souvenir / Traditional Tickets

If you would like a more traditional paper ticket like we have used in the past as a souvenir, please ask for one when you are checked in. 

EventBrite Tickets

Please have your EventBrite tickets ready before you board the train! We will be scanning that while you wait in line, before you get on board!

Due to the large volume of guests, we ask that you either print your EventBrite tickets at home, or install the EventBrite App on your mobile device to allow us to scan your tickets. The tickets are attached as PDFs in the original confirmation email from EventBrite. Scanning the QR codes from PDF attachments on your phone will hold up the line. Thanks!

If you are confused about what time/day your tickets are for - the Santa Express "Event" starts at 6PM, Friday and runs until 6PM Sunday. The exact time and day of your tickets is shown on the ticket itself. See the below image highlighting what date and time you should be looking at.


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